Kilkenny | Ireland
Key responsibilities of the job holder:
Manage all stages of the loan application process for Small Business & Agri customers over the phone
Be a key member of the Small Business & Agri Lending Direct team and collaborate with colleagues to deliver a seamless, integrated and excellent service
Obtain all relevant credit information efficiently to enable sound decisioning in relation to lending applications
Evaluate the credit information provided and submit applications with recommendation to Credit Underwriters.
Keep up to date with credit policy, regulatory, operational and administrative procedures for your role and ensure compliance with all regulatory requirements in all customer interactions
Provide team support and coaching to less experienced colleagues on an ongoing basis.
Essential Key Requirements:
The successful candidate will be able to demonstrate the following:
Strong track record in preparing and submitting high quality credit applications and at least one year`s experience in Business and/or Agri Lending
Strong telephone and verbal communication skills
Candidates should also have significant experience in face to face or telephony lending
Strong customer focus and proven commitment to customer excellence standards at all times with the ability to engage small business owners and farmers in a collaborative conversation about their finances.
Proven track record in Regulatory and Operational requirements
Ability to act on one`s own initiative
Self motivated and energetic with drive and enthusiasm
Ability to work under time constraints and deliver to required deadlines
This is an MCC role.
QFA is the preferred qualification however candidates with APA Loans and APA Savings and Investments will meet the MCC requirements of this role
Fitness & Probity: Is this a CF Role: Yes CF Codes 3 & 4 Apply
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