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Direct Sales Advisors - Kilkenny and Dublin


Direct Sales Advisors - Kilkenny and Dublin

Dublin | Ireland

We currently have vacancies on our Mortgages, Outbound and Multi-skill teams in Tallaght and Kilkenny.

If you are interested in building your skills and developing your career, these positions will create the platform for moving to many other roles within Bank of Ireland. We are looking for ambitious and self motivated individuals who want to work in a professional, dynamic and fast paced environment.

Key Responsibilities:

  • Actively pursuing all potential sales, cross sales and up-sell opportunities to achieve and exceed targets set
  • Deliver excellence in customer service and maintain all telephony standards and targets set
  • Meet compliance standards for role ensuring full compliance with all internal and external regulatory, operational and administrative procedures
  • Work effectively as part of a team to ensure delivery of excellent customer service and maximise sales opportunities
  • Embrace personal development and ensure that required levels of competency are being achieved in line with role expectations
  • Contribute and provide team support where necessary and actively participate in all team meetings

Essential Key Requirements:

  • Proven sales record with strong experience
  • Highest standard of service with a strong customer focus and proven commitment to customer excellence standards
  • Good communication and interpersonal skills with an ability to work effectively as part of a high performing team
  • Self motivated and energetic with the necessary drive, enthusiasm and commitment to achieve agreed goals
  • Flexibility to multi-skill and adapt in a changing environment

QFA is the preferred qualification however applications from individuals who hold APA Loans and Investments will be accepted on the understanding, if successful at interview they will commit to attaining QFA within 18 months of being appointed to the role."

Desirable Key Requirements:

Monitors own progress in achieving goals and targets

Positive `can do` attitude. Where Agency assistance is required Bank of Ireland Recruitment Team will engage directly with suppliers. Unsolicited CVs / profiles will not be accepted for this role.
Closing date: Sep 30, 2017

Thank you

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